Refund and Return Policy_
Thank you for making an online purchase at KBH Solution Electronic Trading!
Products are returnable if you’ve received them in a condition that is physically damaged, has missing parts or accessories, and defective, or different from their description on the product page.
Customers can return item(s) within 5 days of receiving the product, except for items that are made or prepared according to customer specifications, personalized items, or exclusively custom-made products.
General Policies
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The product will be verified prior to refund or replacement.
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Replacement is subject to the availability of the product (size, color, etc.).
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All refunds will be made in Qatari Riyals only.
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Refunds will be processed and credited to your account within 5 to 7 business days after the claim is verified.
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Please allow up to 14 working days before contacting us if you haven’t received your refund after the item has been returned.
Non-Refundable & Non-Exchange Situations
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If the item was opened or unsealed after delivery.
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If the item is not in the same condition as delivered.
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Damages or defects caused due to customer misuse.